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Big Bend
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Compliance Specialist
Citizens Bank - WI
Big Bend, WI
Job Description Job Description Assist the Compliance Officer in overseeing the bank’s compliance management system in relation to deposit products and services. This includes monitoring, auditing, training and acting as a resource to business line managers to ensure compliance with state and federal regulations and the bank’s policies and procedures. Hours: Monday - Friday 8:15am-5pm 38-40 hours/week *Hours may change at any time based on business needs Duties and Responsibilities: Conduct comprehensive compliance reviews and internal testing of deposit regulations including TISA, Reg E, Reg CC, etc. Prepare detailed reports of audit findings, presenting any irregularities or exceptions to the Compliance Officer for the final review before submission to the Business Line owners, Compliance Committee and Senior Management. Liaison with external auditors/examiners to provide needed documentation and assist with Participate in the Bank’s internal deposit compliance training program. Act as resource to team members in regulatory deposit compliance areas. Collaborate effectively with business line team members to meet common goals and ensure compliance of the bank’s deposit products and services. Non Essential Duties and Responsibilities: Assist with loan compliance audits as needed by CO and Loan Compliance Specialist. Lead or assist in projects as assigned to help implement deposit products and necessary regulatory changes within current products. Assist in training team members as needed in regulatory compliance areas. Any other duties as assigned. Requirements: High School Diploma or equivalent required Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience required Ability to read, research, and interpret regulations Knowledge of State and Federal regulations in the deposits and lending areas Acts in accordance with the Bank’s Service Excellence model Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. Critical Competencies: Problem solving Accuracy Communication ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022 - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf.
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Teller
Citizens Bank - WI
Big Bend, WI
Job Description Job Description At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Teller to join our Vernon Branch team. Hours/Schedule: 38-40 hours/week. Business hours Sunday closed, Monday - Friday 8:30am-5:30pm, Saturday 8:30am-12pm *Hours may change at any time based upon business needs Description: Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022 - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Work Life Balance
Personal Banker
Citizens Bank - WI
Big Bend, WI
Job Description Job Description At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Personal Banker to join our Vernon Branch team. Hours/Schedule*: Weeks 1&3: Sunday closed, Monday 8:15am-5pm, Tuesday 8:45am-4pm, Wednesday 8:45am-5:30pm, Thursday 8:15am-5pm, Friday 8:45am-5pm, Saturday Off Weeks 2&4: Sunday closed, Monday 8:15am-5pm, Tuesday Off, Wednesday 8:45am-5:30pm, Thursday 8:15am-5pm, Friday 8:15am-5:30pm, Saturday 8:15am-12pm 38-40 hours/week *Hours may change at any time based upon business needs Description: The individual is responsible for building relationships with customers by handling virtually any non-lending transaction. May handle specialized accounts. Cross selling is a main job function. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Listens, assesses and explains effectively, thoroughly, and professionally the products would best suit the customer’s needs Opens/closes savings, checking, money market and CD accounts (individual, joint, custodial and business) as well as add on products including but not limited to: debit cards, ATM cards, NetTeller, BillPayer, sweeps, Good Life Club, etc Processes Vertex transaction including but not limited to: deposits, withdrawals, loan payments, check cashing, money orders, and cashier’s checks Answers the phone and assists customers as needed Maintains prescribed security controls to protect against criminal or fraudulent activity and unnecessary risk/exposure Assists customers with account inquiries Processes wire transfers Processes changes of address Processes stop payments Unlocks and resets Netteller Processes CD deposits and batching Processes account status changes Enrolls Good Life Club members Redeems savings bonds Assists customer in balancing accounts Orders customer checks Creates new CIFs Purchases and redeems foreign currency Any and all other duties as assigned These additional duties may be assigned based upon branch needs: Safe Deposit Box access Vault authority Override authority Safe Deposit Box rentals Opening and maintaining IRA and HSA accounts Notary services Critical Competencies: Accuracy Customer Service Excellence Relationship Selling Teamwork Requirements: High School Diploma or GED required 1-2 years of related experience in banking required Vault experience preferred Personal banking experience preferred High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022 - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf.
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Teller
Citizens Bank - WI
Big Bend, WI
Job Description Job Description At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Teller to join our Big Bend Branch team. Hours/Schedule: Weeks 1&3: Sunday closed, Monday 8:15am-5pm, Tuesday 8:45am-5:30pm, Wednesday Off, Thursday 8:15am-5pm, Friday 8:15am-5pm, Saturday 8:15am-12pm Weeks 2&4: Sunday closed, Monday 8:15am-5pm, Tuesday 8:45am-5:30pm, Wednesday 8:15am-5pm, Thursday 8:15am-5pm, Friday 8:15am-5pm, Saturday Off 38-40 hours/week *Hours may change at any time based upon business needs Description: Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022 - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Personal Banker
Citizens Bank - WI
Big Bend, WI
Job Description Job Description Hours/Schedule*: Weeks 1&3: Sunday Closed, Monday 8:15am-5pm, Tuesday 8:45am-5:30pm, Wednesday 8:15am-5pm, Thursday 8:15am-12pm, Friday 8:45am-5:30pm, Saturday 8:15am-12pm Weeks 2&4: Sunday Closed, Monday 8:15am-5pm, Tuesday 8:45am-5:30pm, Wednesday 8:15am-5:30pm, Thursday 8:15am-5pm, Friday 8:45am-5pm, Saturday Off 38-40 hours/week *Hours may change at any time based upon business needs Description: The individual is responsible for building relationships with customers by handling virtually any non-lending transaction. May handle specialized accounts. Cross selling is a main job function. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Listens, assesses and explains effectively, thoroughly, and professionally the products would best suit the customer’s needs Opens/closes savings, checking, money market and CD accounts (individual, joint, custodial and business) as well as add on products including but not limited to: debit cards, ATM cards, NetTeller, BillPayer, sweeps, Good Life Club, etc Processes Vertex transaction including but not limited to: deposits, withdrawals, loan payments, check cashing, money orders, and cashier’s checks Answers the phone and assists customers as needed Maintains prescribed security controls to protect against criminal or fraudulent activity and unnecessary risk/exposure Assists customers with account inquiries Processes wire transfers Processes changes of address Processes stop payments Unlocks and resets digital banking access Processes CD deposits and batching Processes account status changes Enrolls Good Life Club members Redeems savings bonds Assists customer in balancing accounts Orders customer checks Creates new CIFs Purchases and redeems foreign currency Any and all other duties as assigned These additional duties may be assigned based upon branch needs: Safe Deposit Box access Vault authority Override authority Safe Deposit Box rentals Opening and maintaining IRA and HSA accounts Notary services Critical Competencies: Accuracy Customer Service Excellence Relationship Selling Teamwork Requirements: High School Diploma or GED required 1-2 years of related experience in banking required Vault experience preferred Personal banking experience preferred High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022 - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf.
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